Last updated: 2026-02-19
This Privacy Policy is provided for transparency and should be reviewed by legal counsel for your jurisdiction.
This Privacy Policy explains how Social Channels Manager ("we", "us", or "our") collects, uses, and shares information when you use Social Manager (the "Service").
We may collect the following categories of information:
- Account data: email address, user identifiers, authentication metadata.
- Workspace data: workspace name, membership roles, access control metadata.
- Content data: text content you create, media you upload, scheduling details, and publishing targets you select.
- Social connection data: connected account identifiers (for example, Page or channel IDs), handles, and authorization tokens needed to publish on your behalf.
- Usage and technical data: IP address, device/browser information, timestamps, and logs necessary to secure and operate the Service.
- Billing data (if applicable): subscription status and payment related metadata. Payment details may be processed by third party payment providers.
We use information to operate the Service (authentication, scheduling, publishing), maintain security and prevent abuse, provide support, process billing (if applicable), and improve reliability and performance.
If you connect third party platforms (for example: Telegram, TikTok, YouTube, Meta/Facebook), we store credentials or tokens required to act on your behalf within the permissions you grant. Tokens may expire or be revoked, and you may need to reconnect accounts from time to time.
If you want to request deletion of data associated with a connected Meta/Facebook account, see our data deletion instructions. Data deletion page.
The Service uses cookies and similar technologies for authentication, security, and to keep you signed in. If you enable optional security checks (for example CAPTCHA), our providers may also use cookies or similar technologies to prevent abuse.
We may share information:
- With service providers that help us operate the Service (for example hosting, databases, and security providers).
- With third party platforms you connect, only as needed to perform actions you request (for example publishing content).
- For legal and safety reasons (to comply with law, enforce terms, and protect rights, safety, and security).
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account, subject to legal requirements and legitimate operational needs.
We use reasonable safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or export certain information, and to object to or restrict certain processing. To exercise rights, contact us at privacy@social-channels-manager.biz.ua.
The Service is not intended for users under the age of majority in their location. If you believe a user has provided personal information improperly, contact us so we can investigate and take appropriate action.
We may update this Privacy Policy from time to time. We will post updates on this page and update the "Last updated" date.
Social Channels Manager
Address available upon verified legal request.
Support: support@social-channels-manager.biz.ua
Privacy: privacy@social-channels-manager.biz.ua